Titan Solutions for Hospitality

Certified by the industry-leading DormaKaba for their guest room door lock systems, Titan Solutions is uniquely equipped to retrofit or upgrade entire properties with the latest RFID (tap) key systems or Bluetooth-enabled room locks. Say goodbye to mag stripe cards and enjoy the benefits of a fully-connected and wireless locking system like SAFLOK 6000 with Messenger. Receive email or text alerts when lock batteries run low, doors remain ajar, or any other security concerns arise.

Lose a GM key? No problem. You can update ALL of the locks in your building wirelessly in a fraction of the time it would take you to reprogram all the locks in your current system. The benefits of these new systems are truly astounding – request a demo today!

Bluetooth Low Energy (BLE) is an exciting alternative to handing out guest room keys. Your guests can utilize your property’s branded smartphone app to turn their smartphones into their room key, bypassing your busy front desk so they can go right to their rooms when they arrive. Your app can also be used for other guest amenities such as ordering room service or finding out information about your menu items or show times – your guest can have their own personal concierge in the palm of their hands!

DormaKaba also has a great selection of key fobs, bracelets, and other access media available to equip your staff for access throughout your property. Housekeeping staff can wear waterproof bracelets, and Engineering and Maintenance staff can replace key chains with hundreds of keys with a single fob.

Bring your property into the future and save up to 30% annually on energy costs with smart thermostats for your guest rooms! These devices identify when the guests are present in the room, and run your HVAC to meet the guest’s requested temperature. But when guests leave, these thermostats relax the temperature criteria by allowing a few extra degrees of flexibility in the room temperature, so you spend less money heating and cooling your guest rooms. When the guest re-enters their room, the thermostat automatically activates, keeping their requested temperature, ensuring they are comfortable while they are in their room.

When integrated with a Property Management System, thermostats are aware when their room is unrented, and have a more relaxed
temperature requirement, allowing greater fluctuation around the set temperature. Why waste energy to keep your rooms right at
72F when they are unused? But, as soon as the room becomes rented, the thermostat can start working on achieving the default
target temperature before the guest even comes up to the room.

With additional sensors, thermostats are aware of balcony doors or windows being opened and are able to turn off the HVAC until they are closed, providing further energy savings.

The energy savings offered by these systems typically pay for themselves in 3-5 years, while also being a great resource for managing your property. Engineering teams can receive alerts when rooms are struggling to maintain their target temperatures – perhaps the PTAC unit in that room has a problem. Housekeeping and front desk staff can use the system to see which guests are currently in their rooms. Optionally a “make up room” request can be made by the guests by a button in their room, and these all flow back to housekeeping automatically.

Titan is Alberta’s only source for sales and support of INNCOM by Honeywell for room comfort and property-wide energy savings. This system pays for itself within a few years in energy savings, and you can monitor your entire property visually in real time 3D with their cutting-edge INNControl3 software.

With InnControl3, you can visually see the temperatures in your rooms, which rooms are heating/cooling, fan speeds, which rooms are occupied and unoccupied, which rooms have “make up room” requested, which rooms have “privacy” requested, and much more! INNCOM’s solution also extends to controlling lights and blinds, to further your energy savings and to enhance your guest experience.

Titan has a high-tech solution for your building’s windows and glass, too!
A newly-emerging proven nanotechnology window coating can reduce damaging UV by 99% and deflects 85% of infrared heat from your guest room windows, saving you up to 30% in your energy costs due to windows!

Blocks 85% of
Infrared Rays (IRs)

Reduces sun heat infiltration in the summer and diminishes heat loss in the winter.

Blocks 99% of Ultraviolet (UV) Rays

Dramatically reduces impact on materials and furnishings inside a building.

Noticeable Energy
Efficiency

The reduction in air conditioning and
heating allows an average return on
investment within three to four years.

Applied to the inside of your windows using a roller, the “coating” actually bonds to the glass and after it cures, is nearly impossible to see. But the results are spectacular – from a regular window you feel the heat of the sun, and from a coated window the heat is substantially reduced.

• For winter, condensation is reduced by 50% and heat transfer through the windows is reduced
• Durability beyond 10 years
• This is a must have for any properties with south or west facing windows, the results are remarkable
• Helps reduce your energy consumption while extending the life of your windows – thus preventing their replacement

Further your energy savings by upgrading guest room displays with new and efficient LCD televisions. Titan Solutions can deliver to your guests a stunning interactive guide and digital concierge on their room televisions over your currently-existing coaxial TV cabling.
Get rid of bulky in-room TV boxes and rarely-used movie rental systems, and deploy our next-generation TV solutions at your property!

Guests can enjoy customized welcome screens, live weather forecasts, local maps, Hotel food menus, and any other graphics you want to present, in the comfort of their guest rooms.

Deploying LG televisions driven by LG’s groundbreaking Pro:Centric server platform, say
goodbye to proprietary movie rental systems that run the menus for you. Your staff is able
to access and customize the guest experience and graphics in real time.

Leveraging Samsung Hospitality’s LYNK SINC solution, Titan can put you in control of your
guest room televisions, enabling remote management of all televisions from a central location
to provide popular applications and content to suit your guests’ needs or customized for
specific groups or functions.

Titan can replace your handmade lobby signs, poster boards, and other signs with brilliant digital signs driven by a central server solution. Your graphics team can update these signs from their desks, schedule future displays, and employ unlimited rotations of graphics and images.

For your food outlets, a portion of the display can be live TV content (driven by a cable or satellite box), while the remainder of the display can be customized rotating content such as menus or advertisements.

The sky’s the limit when you go digital with your signage!

For your Back of House or other secured areas, we can complement your standard guest room access system with a proxy card system that is easy to manage and saves your team from carrying key rings around with them.

Enable or disable cards instantly, change access levels and track door access with audit history. Lost a card? No problem, remove it from the system and don’t worry about who has it now.

Keep an eye on your property with our high-definition coax or IP camera solutions. We are able to retrofit currently existing camera systems, or build new from scratch, ensuring you have eyes on the places that matter most to you, your staff, and your guests.

• Record at all times, or for scheduled periods, or record when there is only
  motion detected
• Store recorded video for days, weeks, months, even years as needed
• Pan, tilt, zoom as needed for live viewing of large spaces
• Night vision and light enhancing technologies are available for dark or
  poorly-illuminated spaces
• Your staff can receive email alerts when motion is detected at places and times
  when it shouldn’t be

Whether it’s 10 or 100 cameras on your system, Titan Solutions has
your site security covered!

Titan Solutions has provided IT support to Hospitality clients for over a decade now, working alongside such major PMS vendors as Oracle, Agilysys, and Hilton’s OnQ to give our mutual clients a trouble-free IT experience.

Your guests are here either on vacation or for business, and both instances require a seamless experience. Those on vacation expect to relax and enjoy time with their family while those on business are often pressed for time. In the hospitality industry, there’s no room for error.

An IT problem could result in a disaster for both visiting guests and your reputation. That’s why it’s important to work with a team that’s thorough, knowledgeable, and personally knows your situation. With Titan Solutions the same representative answers the phone every day – so we won’t be scrambling to remember who you are on the phone.

We’re proud to deliver exceptional service to our clients with the following technologies:

Check out some of our great testimonials from our hospitality clients,
and know that your IT infrastructure is in great hands with Titan Solutions!

Next to clean sheets, internet speed and accessibility is top of mind for your guests when they choose where to stay.

Partnering with Ruckus Wireless and HP Aruba, Titan has a full complement of wireless technologies to keep your guests connected and online.

By adding an access point in every second guest room and a main wireless controller on your property to tie it all together, Titan can ensure your guests will experience wireless internet that is second to none. Say goodbye to guest complaints about low signal and slow internet!

Define how much speed your guests should have, watch your guests move about the hotel (from their devices), choose which devices to block or supply additional access, and manage the total bandwidth used by your site. Optional integration with a PMS provides a login page and enhanced security, ensuring only your paying guests have access to faster connections, while public users stay at basic speeds.

You need a reliable data backbone to tie all of your technology together, and we have that covered too!

We’ve run thousands of copper and fibre lines and have built networks spanning multiple buildings, bringing hotels up to today’s high speed data requirements for the latest and greatest hospitality solutions.